COUNSEL CLICK AWAY
Speak directly without video, if your provider offers it.
Use a stable connection and allow microphone and camera access.
Discuss your issue in the consultation chat. Only offered modes can be purchased.
BEFORE YOU BEGIN
The exact category, consultation mode, duration and fee shown before payment. Document drafting, court representation and ongoing work need a separate agreement.
Payment verification starts the 10-minute response window. Wait on your request page. When the lawyer starts, Join consultation becomes available. Acceptance alone is not a connected call.
Your payment record stays available if the request expires or is declined. Find another available provider or ask support to review the payment. Refunds are not automatic.
Write a short issue summary. After your consultation request is authorised, share documents that your lawyer needs. Never send OTPs, passwords or unnecessary identity details.
THE DETAILS THAT MATTER
Each step has a purpose. Your account shows the latest booking and payment state.
You can browse first. When booking, use a mobile or email sign-in code and review your contact details. Never share a sign-in code with a lawyer or support staff.
After payment verification, your request goes to the lawyer or firm. Watch for acceptance, a changed time or a rejection. If money was deducted but the status is unpaid, contact support before paying again.
Write down your main questions, share relevant documents and check your connection before a call. After consultation, read the lawyer's summary. Further work or another consultation requires its own agreed scope and fee.